There is a really a great article about online trolls here:
I’m not sure I agree with 100% of it, but I do agree with the fundamental idea that rather than just ignoring trolls we should boot them quickly. Don’t allow them to infect any of the parts of TMRO that make us great.
I think this goes to anyone who is coming in and trying to just create angst just for the sake of it. Debate is fine, so long as we’re only debating the idea. But as soon as the person stops listening to reason, they should get the boot.
We used to have the 5 rules of TMRO. I would like to work with the community to get that down to between 1 and 3 rules that we use across all of our sites. This will be the general guideline that all moderators will use to support the community of TMRO. I would also like to increase the number of moderators across all of our live chat rooms and communities. If you’re interested please let me know.